This position is great for someone with mechanical knowledge as well as basic computer/office skills.
The Breakdown Agent will be responsible for coordinating on-the-road equipment breakdowns to get the equipment repaired and rolling. They will be working closely with drivers and breakdown agents to ensure proper procedures and notifications are followed.
Practical knowledge of tractor trailer repair and basic FMCSA regulations are a must.
Knowledge of the transportation industry helpful.
Responsibilities include (but are not limited to):
Assist drivers with breakdown needs, accidents and emergencies by either routing them to terminals or coordinating roadside repairs; Arrange breakdown services by locating authorized vendors within close proximity to ensure minimum wait time, competitive pricing and quality repairs; Communicate any service disruptions and route changes due to down equipment; Identify warrantable repairs and file claims with the appropriate vendor(s) or manufacturer(s) as needed; Maintain contact with vendor(s) during repair to ensure specific requirements are being met; Update all parties regarding progress toward completion of repairs; Coordinate payment methods to vendors.
Heavy Equipment / Trucking / Logistics experience, 5 years or more preferred maintenance knowledge of tractor trailer repair preferred
Knowledge of basic FMCSA regulations preferred Competent in using Microsoft Office Suite
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
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