Trucking - XRS Telematics Specialist

7 months ago | Jefferson City, TN

Position Overview:

The Telematics Specialist will be responsible for maintaining, updating and troubleshooting the XRS/Omnitracs Telematics Platform to support Brown Trucking Company. This position will oversee the Telematics Software, XRS Camera solution and Samsung Tablets. The Telematics Specialist will have detailed knowledge or TMW and XRS experience. The Specialist will be responsible for the accuracy of the TMW/XRS databases. The Telematics Specialist will work with the Safety Department, Brown CVOs and Brown Trucking managers/leaders to ensure the functionality and accuracy of the XRS system. This position will work very closely with our CVOs (Commercial Vehicle Operators).


  • Keep XRS database accurate and up to date with all power units, CVO and terminal locations.
  • Add and delete any changes to personnel rights and permissions within XRS.
  • Ensure all tablets are update with the latest ISO software versions and XRS.
  • Assist TM’s, BFS shops, Safety and CVO’s in troubleshooting, including factory resets.
  • Work with IT and Equipment management in ensuring replacement equipment is obtained for CVO’s.
  • Ensure Cameras are reporting correctly.
  • Monitor and pull reports within XRS for accuracy and items needed repaired/corrected.
  • Train and assist CVO’s with deficiencies.
  • Create SOP’s and Training documents for Brown Trucking Team and CVO’s.
  • Notification of any XRS outages and/or software notice updates/issues.

Required Skills:

  • BS degree or 5+ years of relevant industry experience.
  • Strong communication skills.
  • Interpersonal skills and timely / accurate reporting.
  • Knowledge of all Federal HOS, Safety, and Regulatory issues in transportation.
  • Command strong analytical talents
  • Microsoft Office functions with emphasis on Excel knowledge.
  • Excellent customer service skills.
  • Management skills.
  • Work closely with other departments (Trucking, Safety, and IT)


Environment and Physical Requirements:

The majority of the work week will be in office with occasional travel by automobile. Duties to include administrative functions using the phone, computer and communicating with people. This job will require lifting of up to 50 pounds. Must be able to sit a minimum of 8 hours per day, perform keyboard operations a minimum of 6 hours per day, and must be able to stand and climb stairs as required. There will be bending of the waist, wrist and shoulders. Position will be exposed to heavy duty tractor/trailer diesel fumes, dust and noise.

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