Warehousing - Warehouse Supervisor

2 months ago | Charlotte, NC

Position Overview:

Responsible for supervising the daily activities of the facility/warehouse. Responsibilities include labor scheduling, supervision, and proper utilization of space and equipment.



  • Capture data daily; maintain content and format weekly
  • Ensure current and accurate inventory control for specific customer accounts
  • Ensure that specific customer orders are picked and shipped efficiently, accurately, and within deadline
  • Ensure effective and efficient utilization of storage space

Labor Management

  • Oversee job assignments by employee name
  • Direct warehouse personnel to achieve prescribed objectives
  • Match skill and background of employee to workload
  • Apply sound communication and motivational techniques
  • Maintain appropriate performance evaluation system; recommend promotions, wage increases, and terminations


  • Ensure accurate and timely preparation, processing, distribution, and retention of all necessary reports and records regarding warehouse operations


  • Monitor cleanliness and working condition of all equipment
  • Oversee adjustments and repairs
  • Provide safety instruction to personnel as needed
  • Load, unload, stack, and otherwise move product and materials using a fork truck, clamp truck, or other material handling equipment as needed

Housekeeping and Security

  • Manage programs to ensure tools and equipment are stored in designated areas
  • Store product in nice, neat rows within prescribed (painted) inventory locations
  • Maintain strict pest and rodent control
  • Ensure compliance with appropriate local, states, and federal regulations
  • Responsible for maintenance and upkeep of the facility
  • Assist manager – ensuring facility, employees, and product are secure
    • Conduct regular instruction in good security practices


  • Continuously maintain a courteous and professional relationship with all customers
  • Audit operations to ensure service and performance standards are met
  • Work with all other internal departments to ensure overall effectiveness of the operation


Required Skills:


  • High school degree required
  • Associate or college degree desired
  • Prefer business, supply chain, materials, or logistics curriculum


  • Five to ten years of relevant experience

Knowledge and Skills

  • General office knowledge, including telephone techniques and computer skills, in a customer service environment
  • Effective communication and listening skills
  • Bi-lingual communication skills preferred
  • Demonstrated proficiency with Microsoft Office applications, including MS Word, MS Excel, MS Outlook, and MS PowerPoint
  • Must demonstrate responsible work habits and satisfy pre-employment requirements, including background check and drug screen.


Environmental and Physical Requirements:

  • Duties include administrative functions involving use of telephone and computer
  • Communication with people
  • Must be able to sit a minimum of eight (8) hours per day, perform keyboard operations a minimum of six (6) hours per day, and must be able to stand/climb stairs as required
  • Must be able to twist, stoop, squat, crouch, and reach above shoulder level on regular basis
  • Must be able to lift 35 pounds on regular basis
  • Position may be exposed to heavy duty tractors and trailers, gas and diesel engines, maintenance areas, shipping and receiving docks, material handling equipment, warehouse personnel, and OTR drivers
  • Minimal travel time

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