Frequently Asked Questions

All Categories

What is a 3PL, and how is Brown Integrated Logistics different?

A third-party logistics provider (3PL) manages some or all of your supply chain on your behalf. Brown Integrated Logistics is different because we own and operate assets across all three modes under one company. That means fewer handoffs, consistent accountability, and a single point of contact for your entire logistics program.

What services does Brown Integrated Logistics offer?

BIL provides trucking and transportation through Brown Trucking Company, freight brokerage through Brown Logistics Services, and contract warehousing through Brown West Logistics. Together, these capabilities allow us to support your supply chain from origin to final delivery — without relying on outside providers to fill gaps.

How long has Brown Integrated Logistics been in business?

Brown Integrated Logistics was founded in 1965. For nearly 60 years, we've built our reputation on safe, reliable service and long-term client relationships not just transactional freight moves.

What industries does Brown Integrated Logistics serve?

We work with shippers across a range of industries, including consumer packaged goods, retail, manufacturing, food and beverage, and healthcare. Our asset-based and brokerage capabilities give us flexibility to meet the specific requirements of different freight types and regulatory environments.

Where is Brown Integrated Logistics located?

Our corporate office is in Lithonia, Georgia, and we operate from more than 30 locations nationwide. Our trucking operations are concentrated in the Southeast, while our brokerage network and warehousing capabilities extend our reach across the country.

How do I get started with Brown Integrated Logistics?

The easiest way is to contact us directly through our website. A member of our team will follow up to learn about your freight volume, lanes, storage needs, or whatever challenge you're trying to solve — and we'll outline the right combination of services from there.

What types of freight does Brown Trucking Company haul?

Brown Trucking Company hauls a wide range of dry freight, including consumer goods, retail products, manufacturing materials, and food and beverage products. Our fleet is equipped for standard truckload shipments, and our team can help determine the right equipment type for your specific cargo requirements.

What states does Brown Trucking Company operate in?

Brown Trucking Company primarily serves the Southeastern United States, with 30+ locations that allow us to run consistent, reliable lanes throughout the region. For freight moving outside our direct service area, our brokerage arm can extend your reach using our network of 15,000+ vetted partner carriers.

Does Brown Trucking offer dedicated contract carriage?

Yes. Dedicated contract carriage gives you the consistency of an in-house fleet without the overhead of owning and managing one. Brown Trucking can provide dedicated drivers, equipment, and dispatch support assigned specifically to your operation — a good fit for shippers with predictable, high-volume lanes.

How many trucks and drivers does Brown Trucking Company have?

Brown Trucking Company operates a fleet of 3,200+ trailers and employs 500+ professional drivers. Every driver is held to strict safety standards, which is reflected in our industry safety award recognition.

How does Brown Trucking Company prioritize safety?

Safety is central to how we operate — not just a policy on paper. Our drivers are professionally trained and held to rigorous standards, and we have received multiple industry safety awards that reflect that commitment. We believe safe operations and reliable service go hand in hand.

How do I request a freight quote?

You can request a quote by contacting us through our website. Be ready to share your origin and destination, freight type, weight, and preferred pickup timeframe, and our team will get back to you with pricing and availability.

What is freight brokerage?

Freight brokerage is the process of connecting shippers who need to move freight with carriers who have available capacity. A licensed freight broker like Brown Logistics Services handles the matching, negotiation, and coordination — so you get competitive rates and reliable coverage without having to manage carrier relationships yourself.

What is the difference between using a freight broker and booking a carrier directly?

Booking directly with a carrier works well when you have established relationships and consistent lanes. A broker adds value when you need flexibility — covering surge volume, finding capacity on lanes your primary carriers don't serve, or securing competitive spot rates. Brown Logistics Services can function as either a supplement to your existing carrier base or a more comprehensive freight management solution.

Does Brown Logistics Services vet the carriers in its network?

Yes. Every carrier in our network goes through a qualification process that includes insurance verification, safety rating review, and compliance checks before they're approved to haul freight on behalf of our clients. We don't just find capacity — we find reliable capacity.

Can Brown Logistics Services handle both spot and contract freight?

Yes. We work with shippers on both spot shipments — one-time or short-notice loads — and contract freight programs with consistent lanes and negotiated rates. Many of our clients use a combination of both depending on their volume and seasonality.

What modes does Brown Logistics Services broker?

Our primary focus is truckload and less-than-truckload (LTL) freight. If you have specific mode requirements or specialized freight needs, contact us and we'll let you know what we can support.

Why use Brown Logistics Services instead of a larger national broker?

Larger brokers offer scale, but often at the cost of personalized service. Brown Logistics Services combines a broad carrier network with the responsiveness of a team that actually knows your account. And because we're part of the Brown Integrated Logistics family, we can bring in asset-based trucking or warehousing when your needs go beyond brokerage.

How do I get a freight quote from Brown Logistics Services?

Contact us through our website with your shipment details — origin, destination, freight type, dimensions, and weight — and our team will respond with options and pricing.

What is contract warehousing?

Contract warehousing is a dedicated storage and distribution arrangement where a 3PL commits specific space, staff, and resources to your operation under a defined agreement. Unlike public warehousing — where space is shared and variable — contract warehousing gives you predictable costs, consistent processes, and a facility that's configured around your product and workflow.

How is it different from public warehousing?

Public warehousing is flexible and transactional — you pay for space as you need it, but you share the facility with other clients and have limited control over how your inventory is handled. Contract warehousing offers dedicated resources and customized processes in exchange for a longer-term commitment. It's typically the better fit for shippers with stable, ongoing storage and distribution needs.

What value-added services does Brown West Logistics offer?

In addition to storage and distribution, Brown West Logistics offers value-added services including pick-and-pack, kitting, labeling, and order fulfillment. These services allow you to consolidate more of your supply chain activity under one roof rather than managing separate vendors for each function.

Where are Brown West Logistics warehouse facilities located?

Brown West Logistics operates warehouse facilities across multiple locations. Contact us for current facility locations and to find out which site best fits your distribution footprint and customer base.

What industries does Brown West Logistics serve?

We work with shippers across a range of industries, including consumer packaged goods, retail, food and beverage, and manufacturing. Our team has experience handling a variety of product types and can tailor storage and handling procedures to your specific requirements.

How does Brown West Logistics manage inventory accuracy?

We use warehouse management systems (WMS) to track inventory in real time, from receipt through shipment. Standard processes include lot tracking and FIFO/FEFO rotation where applicable, so you have visibility into what's on hand and confidence that products are being picked in the right order.

What is the minimum commitment required for contract warehousing with Brown West Logistics?

Commitment terms vary depending on the scope of your program — space requirements, services needed, and operational complexity all play a role. Contact our team to discuss your specific situation and we'll outline the options that make sense for your volume and timeline.

How do I get started with Brown West Logistics?

Reach out through our website or contact us directly. We'll start with a conversation about your current storage and distribution setup, what's working, and where the gaps are — then propose a solution that fits.