Privacy Policy

The Company’s website is a company news and information site. By using the Company website, you consent to the data practices described in this statement.

Brown Integrated Logistics has created this privacy statement to document and communicate its commitment to conducting business with the highest ethical standards and appropriate internal controls. We respect your privacy. Information you entrust to Brown Integrated Logistics will be handled with the greatest care, and the Company will not use the information in ways to which you have not consented or as is not required by law.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information when you elect to use certain products or services, including: (a) registering for an account; (b) sending us an email message; (c) submitting a quote or RFP request; or (d) engaging with customer, carrier, or vendor onboarding portals.

In order to better provide you with products and services, the Company may collect personally identifiable information, such as your:

• First and last name
• Mailing address
• Email address
• Phone number
• Employer and job title
• Carrier-specific data such as DOT/MC numbers and related business documentation (for carrier onboarding)

The Company may also collect anonymous demographic information, which is not unique to you, such as your age and gender. We also may gather additional personal or non-personal information in the future.

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Company's website.

We use the following third-party platforms that may collect data on our behalf or independently in connection with your use of the Site:

We use the following third-party platforms that may collect data on our behalf or independently:

• Google Analytics – website traffic analysis and audience reporting
• HubSpot – CRM, marketing automation, form submissions, and email communications
• Hotjar – session recordings, heatmaps, and user behavior analytics

Each of these providers operates under its own privacy policy and data processing terms. You may opt out of Hotjar tracking at https://www.hotjar.com/legal/compliance/opt-out, and opt out of Google Analytics via the Google Analytics Opt-out Browser Add-on.

The Company collects and uses your personal information in the following ways:

• To operate and deliver the services you have requested
• To provide you with information, products, or services that you request from us
• To provide you with notices about your account
• To carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection
• To notify you about changes to www.brownintegratedlogistics.com or any products or services we offer or provide through it
• To analyze Site usage to improve content, navigation, and performance
• In any other way we may describe when you provide the information
• For any other purpose with your consent

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates.

The Company does not sell, rent, or lease its customer lists to third parties.

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information.

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the Site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company or the public.

In connection with a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction.

We use cookies and similar technologies to operate the Site, analyze traffic, and support marketing activities.

Types of Cookies We Use:

• Strictly necessary cookies – required for the Site to function
• Analytics cookies – help us understand how visitors use the Site (Google Analytics)
• Behavior tracking – session recordings and heatmaps (Hotjar)
• Marketing/CRM cookies – form submissions and marketing attribution (HubSpot)

You can manage or disable cookies through your browser settings. Note that disabling certain cookies may affect Site functionality.

The Company secures your personal information from unauthorized access, use, or disclosure using SSL Protocol encryption for data transmitted to other websites.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Compelled Disclosure – There may be times when we are required by law to disclose information you have submitted. Unless we are legally prohibited from doing so, we will make reasonable efforts to provide you with notice that a request for your information has been made, giving you an opportunity to object to the disclosure. If you do not challenge the disclosure request, we may be legally required to turn over your information.

Internal Access Controls – Brown Integrated Logistics maintains internal policies and procedures to limit access to your personal information to only those employees and service providers who have a legitimate business need to view it.

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. In order to improve our services, we may receive a notification when you open an email from the Company or click on a link therein.

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out by clicking the unsubscribe button in any such email.

If you are a California resident, you have the following rights under the California Consumer Privacy Act ("CCPA") and California Privacy Rights Act ("CPRA"):

• Right to Know – You may request details on what personal data we collect, use, and share.
• Right to Delete – You can request deletion of personal data, subject to certain legal exceptions.(see below).
• Right to Correct – You may request corrections to inaccurate personal information.
• Right to Opt-Out – You can opt out of the sale or sharing of personal data for advertising. The Company does not sell personal information.
• Right to Restrict Sensitive Data Use – You may limit the use of sensitive personal information.
• Right Against Retaliation – The Company will not discriminate against you for exercising your rights.

To exercise your rights, contact us at amainor@brown-il.com. We will verify your identity before processing your request and respond within 45 days.

Right to Deletion – Exceptions:

Subject to certain exceptions, on receipt of a verifiable request from you, we will delete your personal information from our records. Please note that we may not be able to comply with requests to delete your personal information if it is necessary to:

• Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall, or perform a contract between you and us
• Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for that activity
• Debug to identify and repair errors that impair existing intended functionality
• Exercise free speech or ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law
• Comply with the California Electronic Communications Privacy Act
• Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent
• Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us
• Comply with an existing legal obligation
• Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website. If you believe we have inadvertently collected such information, please contact us so we can delete it.

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain business records, comply with legal obligations, resolve disputes, and enforce agreements. Customer and vendor records are retained in accordance with applicable contract terms and legal requirements.

The Company reserves the right to change this Policy from time to time — for example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by email to the primary email address specified in your account, by placing a prominent notice on our website, and/or by updating any privacy information on this page.

Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy.

We make every effort to keep our records accurate. If you wish to view, update, or request deletion of the personal information we hold about you, please contact us at amainor@brown-il.com. We will follow appropriate procedures to verify your identity before providing access to or modifying your information, in order to protect your privacy and security.

If you wish to be removed from our email contact list, please send a request to amainor@brown-il.com or click the unsubscribe link in any marketing email you receive from us.

The Company welcomes your questions or comments regarding this Policy. If you believe that the Company has not adhered to this Policy, please contact us at:

Brown Integrated Logistics
6908 Chapman Road
Lithonia, Georgia 30058

Email: amainor@brown-il.com
Phone: 770-482-6521