Home / Careers / TRANSPORTATION ACCOUNT MANAGER - OOLTEWAH, TN
BROWN TRUCKING COMPANY  ·  TRUCKING TERMINAL/OFFICE

TRANSPORTATION ACCOUNT MANAGER

FULL-TIME  OOLTEWAH, TNPosted October 14, 2026
Apply Now → Browse All Openings
Position Details
Start DateASAP
LOCATIONOOLTEWAH, TN
SCHEDULEMON-FRI
 
DRIVER RECRUITER
OOLTEWAH, TN  ·  FULL-TIME  
Apply Now → All Jobs
Role Overview

What you’ll be doing

We are seeking a motivated and customer-focused Transportation Account Manager to join our team. This position is responsible for managing and growing customer relationships while coordinating transportation and logistics solutions that meet client needs.

The ideal candidate is organized, responsive, detail-oriented, and comfortable working in a fast-paced logistics environment. You will serve as a key point of contact for customers, carriers, and internal teams to ensure shipments are handled efficiently and customers receive exceptional service.

Responsibilities

What the role involves

Overview
 
Manage day-to-day relationships with assigned logistics customers and accounts.
 
Serve as the primary point of contact for customer inquiries, shipment updates, and issue resolution.
 
Coordinate freight movements from pickup through delivery.
 
Communicate with carriers, drivers, customers, and internal operations teams.
 
Monitor shipments and proactively address delays, service issues, or exceptions.
 
Obtain and negotiate competitive transportation rates when appropriate.
 
Track shipments, maintain accurate records, and update customers throughout the transportation process.
 
Build strong, long-term relationships with customers and identify opportunities to increase account revenue.
 
Prepare quotes and assist customers with transportation solutions based on their needs.
 
Work closely with operations and sales teams to ensure customer expectations are met.
 
Maintain a high level of professionalism, responsiveness, and customer service.
 
Help identify process improvements that increase efficiency and customer satisfaction.

Requirements

What we’re looking for

Required
 
2+ years of experience in logistics, freight, transportation, brokerage, account management, or a related field preferred.
 
Strong customer service and communication skills.
 
Ability to manage multiple accounts, shipments, and priorities simultaneously.
 
Strong attention to detail and organizational skills.
 
Ability to work effectively in a fast-paced, deadline-driven environment.
 
Strong problem-solving and decision-making abilities.
 
Proficiency with Microsoft Office and/or logistics, transportation management, or CRM software.
 
Ability to communicate professionally with customers, carriers, and internal teams.
 
Self-motivated, dependable, and comfortable working independently.
Preferred
 
Experience with freight brokerage, 3PL, truckload (FTL), less-than-truckload (LTL), or transportation operations.
 
Existing knowledge of carrier networks and transportation markets.
 
Experience negotiating freight rates.
 
Experience managing and growing customer accounts.
 
Familiarity with transportation management systems (TMS) and CRM platforms.

Benefits

Taking care of the people who take care of our customers

 
Health Insurance
Medical, dental, and vision coverage for you and your family
 
401(k) Retirement Plan
Company match to help you plan for the future — managed through Fidelity
 
Paid Time Off
Vacation, sick time, and paid holidays
 
Late-Model Equipment
Drive newer trucks — maintained, safe, and comfortable for long hauls
 
Million Mile Recognition
Safe Mile Program — we recognize and reward CVOs who drive safely
 
Competitive Pay
Get paid what you’re worth with industry-leading pay scales 
Why Brown

60+ years of doing right by our people

What makes Brown Trucking Company different
You’re an employee — not a contractor. Brown Trucking Company CVOs drive under our DOT number, our insurance, and our benefits
Highest USDOT and FMCSA safety ratings — we take safety seriously because it’s the right thing to do, not just a compliance checkbox
Terminal managers and driver managers with an open-door policy — you know who to call, and they answer
29 terminal locations across the Southeast — freight network built around routes that get you home on schedule
First-place GA, TN, NC Trucking Association Annual Safety Contest winners — 20+ industry safety awards
 More Opportunities

Other open positions at Brown.

Brown Trucking Company
DRIVER RECRUITER
RALEIGH-DURHAM, NC  ·  FULL_TIME
View Position
Brown Trucking Company
DRIVER RECRUITER
LITHONIA, GA  ·  FULL_TIME
View Position
All Openings
Browse All Positions
Driver & non-driver roles across 29 locations
See All Jobs
Ready to join the team?

The family that DELIVERS is hiring.

Apply today and join a team that takes safety, accountability, and career development seriously. Questions? Call our recruiting line at (866) 983-1485.

Apply for This Position → All Open Positions